SOCIAL MEDIA MANAGEMENT | E-COMMERCE VA | ADMINISTRATIVE SUPPORT |CUSTOMER SERVICE | CREATIVE VA

Hi, I'm Princess Mae, a dedicated and detail-oriented Virtual Assistant with experience in administrative support, social media management, customer service, and e-commerce operations. My goal is to help business owners save time, stay organized, and focus on growing their business while I handle the day-to-day tasks that keep operations running smoothly.

I have experience managing emails and calendars, organizing schedules, coordinating meetings, handling customer inquiries, maintaining product listings, conducting product research, processing orders, and performing accurate data entry. I am comfortable working independently, managing multiple tasks, and ensuring deadlines are consistently met.

On the creative side, I create engaging social media content, graphics, promotional materials, and short-form videos that help brands strengthen their online presence and connect with their audience. As a Gen Z with a keen eye for design and digital trends, I understand the importance of creating content that is both visually appealing and effective.

Skills & Expertise

- Administrative Support
- Email Management & Inbox Organization
- Calendar Management & Scheduling
- Data Entry & Database Management
- Product Research & Market Research
- Customer Service & Customer Support
- Social Media Management
- Content Planning & Scheduling
- Graphic Design & Content Creation
- Short-Form Video Editing
- E-Commerce Support
- Order Processing & Product Listing Management
- Communication & Organization Skills
- Attention to Detail & Problem Solving

Tools & Platforms

- Shopify
- Amazon
- Meta Business Suite
- Buffer
- Google Workspace (Docs, Sheets, Drive, Forms, Gmail, Calendar, Slides)
- Microsoft Office (Word, Excel, PowerPoint)
- Canva
- CapCut
- Adobe Photoshop
- ChatGPT & AI-Powered Productivity Tools

I am a fast learner, highly adaptable, and committed to delivering quality work with professionalism and reliability. Whether you need administrative assistance, customer support, social media management, or creative content creation, I am ready to become a valuable part of your team and help your business succeed.