With seven years of progressive experience across medical/healthcare industry , I bring a strong blend of administrative expertise, customer service excellence, and dispute resolution capability. I began my career as an Administrative Officer in a healthcare company, where I developed a solid understanding of corporate operations, documentation, and process coordination. I then moved into a customer-facing role with a US-based insurance provider, where I handled client inquiries and built a strong grasp of customer needs in a fast-paced, service-driven environment. Alongside this, I have gained hands-on experience in chargeback disputes and transaction investigations, as well as supporting customers through email and chat channels. I am now seeking to leverage this diverse background as a Virtual Assistant or Chargeback/Dispute Specialist, offering reliability, strong communication, attention to detail, and a proactive approach to delivering high-quality support.
