For nearly 2 years, I worked as a Finance Representative (Chargeback Specialist), where I supported customers by processing refund claims, managing financial data, and keeping detailed records in Google Sheets. My role focused on ensuring accuracy, timeliness, and a positive post-purchase experience for clients.
I honed these skills through consistent data entry, problem resolution, and system navigation, building a strong foundation in organization, tech tools, and process handling.
Now, I’m pursuing my goal of becoming a Technical Virtual Assistant, helping businesses with automation, data organization, and technical support using tools such as GoHighLevel and Zapier. My aim is to combine my background in structured problem-solving with new technical skills to deliver reliable results.
