As a detail-oriented Data Entry, Chat Support, and Procurement Assistant
professional, my goal is to contribute to business efficiency by ensuring
accurate data management, providing exceptional client support, and
streamlining procurement processes. I aim to deliver value through precise
information handling, prompt and professional customer interactions, and
effective purchasing strategies that support the organization’s long-term
success.
Key Skills & Core Competencies
* Customer Service & Sales
- Delivered excellent customer service by addressing inquiries, concerns, and complaints in a professional and timely manner.
- Consistently achieved and exceeded monthly and quarterly sales targets, contributing to overall company growth.
- Maintained strong client relationships, ensuring high satisfaction and repeat business.
* Financial & Documentation Management
- Accurately prepared and issued invoices and billings for clients.
- Ensured compliance with company requirements and proper documentation in all transactions.
*Procurement & Supply Chain Management
- Managed end-to-end order processing, tracking, and delivery coordination to ensure timely and accurate fulfillment.
- Coordinated with vendors to resolve overdue or delayed orders while maintaining positive supplier relationships.
- Handled and processed recovery purchase orders to sustain supply chain continuity.
*Quality Assurance & Compliance
- Ensured that all products met ISO standards and regulatory requirements for quality and safety.
*Product Sourcing & Vendor Development
- Researched and sourced new products based on business requirements and supplier capabilities.
- Onboarded and integrated new suppliers into the system, ensuring compliance with company standards.
PROCUREMENT WORKS
• Sourcing out items
• Maintain supplier relationships for pricing strategies and negotiations
• Negotiating prices with suppliers
• Make Vendor Agreements Contracts
• Ensure items from suppliers meet ISO Certifications
• Onboard items and suppliers to Ezyprocure
• Generate Reports from Ezyprocure
• Process payments with GRN
TOOLS I USE
• Ezyprocure
• Microsoft Excel
• Microsoft Outlook
DROP ME A MESSAGE NOW!
