Operations leader with over 15 years of experience building operational structure, implementing systems, and improving workflow efficiency across multi-site and global portfolios. Proven ability to design SOP frameworks, establish KPIs, and drive accountability across teams while improving execution consistency and service performance.
Experienced in stabilizing operations, introducing governance structures, and leading cross-functional teams in both corporate and remote environments. Known for creating operational clarity, improving reporting visibility, and building disciplined teams capable of scaling efficiently
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