Hi, I’m Jade — a reliable and detail-oriented Virtual Assistant with 3 years of BPO experience and 1 year of hands-on VA experience.
I help business owners manage their administrative tasks, customer communication, lead generation, appointment setting, CRM, and day-to-day operations so they can focus on growing their business.
My experience includes working in Healthcare, Life Insurance, Real Estate, and Home Services, giving me the ability to adapt quickly to different industries and workflows.
What I can help you with:
✅ Administrative & Virtual Assistance
✅ Customer Service – Phone, Email & Chat
✅ Lead Generation & Appointment Setting
✅ Outbound & Inbound Calls
✅ CRM Management & Data Entry
✅ Customer Follow-ups & Lead Nurturing
✅ Calendar & Appointment Management
✅ Social Media Management
✅ Payroll & Administrative Support
✅ Internet Research & Documentation
Industry Experience:
Healthcare – Member services, benefits, eligibility, claims, and customer support
Life Insurance – IUL, annuities, mortgage protection, lead qualification, follow-ups, and appointment setting
Real Estate – Lead calling, prospect qualification, follow-ups, and appointment setting
Home Services – Scheduling, customer service, payroll tracking, social media, and administrative operations
I’m comfortable learning new systems and following established processes. I’m organized, proactive, dependable, and focused on completing tasks accurately and on time.
My goal is simple: to become a reliable part of your team and make your day-to-day operations easier.