Entrepreneur, Business Owner Ecommerce (TikTok Shop) - Manage owned business through social media platforms, shipping real-time packages, and doing live selling internationally. Make social media ads to spread the content of the advertisement.
Human Resource Intern - Assisted in various HR functions including maintaining employee records, updating databases, and supporting onboarding processes. Handled interdepartmental coordination, responded to employee inquiries, and helped prepare HR documents and marketing materials, ensuring accuracy and confidentiality throughout.
Sr. Associate Customer Service Representative - Delivered end-to-end customer support for travel and hotel services by handling calls and emails, managing bookings, and resolving inquiries and complaints. Ensured a seamless guest experience from reservation to check-out, consistently promoting customer satisfaction and positive feedback.
My goal is to leverage my customer service expertise alongside my growing proficiency in virtual tools to become a reliable and organized Virtual Assistant, helping businesses streamline their workflows and stay productive
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