Detail-oriented and experienced team leader with a strong background in customer service, operations, and quality assurance. Adept at managing teams, optimizing performance, and ensuring top-tier customer experiences. Passionate about coaching and training tea-----------mbers for continuous improvement. Skilled in leveraging Google Workspace (Docs, Sheets, Slides) for collaboration, reporting, and data management, with familiarity in Power BI and Google Data Studio for analytics and visualization.
