I am an operations professional with 8 years of experience in leadership, team coordination, and service delivery management within a fast-paced remote environment.
Currently serving as a Service Division Head, I oversee team performance, workflow optimization, KPI tracking, and process development. I specialize in bringing structure and clarity to operations — organizing systems, creating SOPs, improving documentation, and ensuring smooth day-to-day execution.
I am seeking part-time remote work (2 hours per day) where I can support business owners and managers with:
• Executive and calendar management
• Operations and systems organization
• SOP creation and documentation
• KPI tracking and reporting using Google Sheets
• Client communication and follow-ups
• Project coordination and task management
Tools I regularly use: Google Workspace (Docs, Sheets, Drive, Calendar), Canva, and basic Notion.
I am highly adaptable and quick to learn new tools when required.
I value accountability, clear communication, and long-term professional relationships. My goal is not just to complete tasks, but to help businesses operate more efficiently and sustainably.
If you need someone organized, dependable, and proactive, I am ready to support your team.