Over 10 years of technical experience, including 6+ years as a NOC Engineer supporting global enterprise clients. Adept in troubleshooting and configuring CISCO devices, MikroTik routers, access points, and LTE/WiFi CPEs. Skilled in RF analysis, site surveys, and performance tuning across 5GHz WiFi networks. Experienced in managing NMS platforms, documenting in Confluence, and resolving escalated tickets with precision. Strong communicator with a background in coordinating remote hands and field dispatches.
