As an Enterprise Applications Associate Manager at Coca-Cola Beverages Philippines, I was dedicated to ensuring optimal service delivery, as well as the reliability and scalability of our systems. With over 10 years of experience in the IT industry, I built a strong background in application development, management, and deployment.
I was accountable for all facets of deployment and technical operations, including configuration, build, testing, planning, and deployment. Additionally, I managed technical resources, scheduling, risk management, and both internal & external communications. I reported directly to the Digital Solutions Delivery Head, ensuring seamless coordination between vendors and technical experts to drive operational excellence.
Beyond my technical role, I served as the primary business partner to the General Trade Director and leadership team, defining and executing a digital roadmap for General Trade. This initiative enabled business process transformation and provided critical support for user groups within these functions. I also applied product management principles to drive continuous improvement and technology adoption.
Passionate about innovation and efficiency in field service operations, I worked to enhance customer satisfaction and business performance through digital transformation. I hold a Bachelor of Science degree in Computer Engineering from Holy Angel University and have completed several LinkedIn certifications in leadership, productivity, and growth mindset.