Customer-focused Virtual Assistant and Customer Support Specialist with 5+ years of experience supporting eCommerce businesses across Shopify, TikTok Shop, Lazada, Shopee, and other online platforms. Skilled in customer service, order management, administrative support, CRM systems, lead outreach, and business operations. A medical graduate with strong attention to detail, excellent communication skills, and a passion for delivering exceptional customer experiences. Seeking a long-term opportunity where I can contribute, grow professionally, and add value to a dynamic team.