Fraud detection and risk assessment Customer support and problem resolution Data analysis and reporting Account security and compliance Communication and active listening Multitasking and time management Technical troubleshooting

Experienced Customer Service Representative with 2.5 years in fraud investigation under a financial account and nearly a year in product support for Amazon. Currently pursuing a degree in Computer Science, developing strong technical and problem-solving skills. Proficient in computer operations, data analysis, and troubleshooting. Skilled in handling customer inquiries, fraud detection, account security, and process improvement. Adept at multitasking, critical thinking, and working in fast-paced environments.