Highly organized and detail-oriented Virtual Assistant with 2+ years of experience managing multiple clients simultaneously in administrative support, human resources, sales, and accounts receivable. Backed by 6+ years in the BPO industry. Proven ability to deliver efficient, reliable service while driving client satisfaction. Skilled in CRM management, customer service, technical support, schedule coordination, financial management, task automation, and upselling. Proficient in tools including Google Workspace, Microsoft 365, Slack, Calendly, and other productivity platforms.
