With 3 years of experience in office administration, I've had the opportunity to work as a dental receptionist and insurance coordinator. I've also gained experience as a customer service representative and escalations specialist in a BPO setting, where I handled business-to-business-to-consumer interactions. I'm adept at managing patient schedules, processing insurance claims, and helping ensure smooth daily operations.
My strengths are effective communication, staying organized, and providing helpful customer service even in fast-paced environments.
