I have a strong background in customer service, having worked as a bellman at Travelers Hotel and Events Center Inc., where I developed excellent interpersonal and communication skills by assisting guests and ensuring their satisfaction. Currently, I’m working as a Patient Care Coordinator at Buwelo BPO Solution for Senderra Specialty Pharmacy, where I’ve strengthened my ability to build rapport with clients, manage appointments, and work under pressure.
I’m proficient in Microsoft Teams and adaptable to new tools, including CRM platforms. My time management, multitasking, and problem-solving skills have helped me qualify as a Tier 3 agent and become a top performer for consecutive months.
I aim to be known as a reliable, detail-oriented, and customer-focused professional who consistently delivers excellent service and handles challenges with efficiency and a positive attitude.
