I am a Human Resource Management graduate with strong experience in customer support, quality assurance, and operations. I have worked with global companies such as Amazon and Alorica, handling case management, quality reviews, and customer concerns across multiple channels.
I am skilled in clear communication, problem-solving, and managing tasks in fast-paced, SLA-driven environments. I take full ownership of my work, ensure accuracy, and collaborate effectively with cross-functional teams to resolve issues and improve processes.
I am looking for opportunities where I can apply my people skills, operational experience, and professional work ethic, while continuing to grow in the field of Human Resources and business operations.
