I have 10 years of experience in the BPO and customer service industry, where I was promoted from CSR to a 2nd line position. With my extensive background, I can confidently say that I have developed expertise in customer support and communication.
Throughout my career, I have handled customer inquiries, resolved complaints, and provided top-notch support across various channels, including phone, email, and chat. I take pride in being efficient, empathetic, and solution-driven, always striving to ensure customer satisfaction.
As a worker, I want to be known for my strong work ethic, reliability, and ability to handle challenges with a positive attitude. I am also eager to learn new skills and grow in my career, adapting to different roles where I can add value.
