Before transitioning to freelancing, I've been in the BPO Industry for a year as a Customer Service Representative, handling inbound calls for a US-based Telecommunications account. I also worked as an IT Desktop Support Engineer in another call center company for 6 months.
I've also been in the E-commerce Industry handling most of the store's tasks such as product listing, order processing/fulfillment, and customer service which includes answering general inquiries, processing returns, refunds, and cancellations. I also have experience in running Facebook Ads to get reach potential customers to increase store sales.
Graduated with a Bachelors Degree Major in Information Technology, I'm also knowledgeable in basic programming as well as photo and video editing.
I am trustworthy, hardworking, and punctual. I always make sure to do my best in every task I'm assigned to. And in case that you'd like me to be familiar with an app or software, or anything that I need to learn to fulfill the job, I'd be more than willing to add that to my areas of expertise. I also know my way around Google Mail, Google Drive, Dropbox, and more. I am a fast-learner which would be an advantage if you'd hire me since this would lessen your burden of training a whole lot.
If you need help with your business, feel free to contact me on here -----------eers!
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