Dedicated and results-driven Dental Insurance Verification Specialist with 2 years and 10 months of experience in customer service within a BPO healthcare account focused on Dental Provider Services. Skilled in verifying patients’ insurance coverage and eligibility, ensuring accuracy before dental services are rendered. Experienced in reviewing and processing claims, identifying and resolving rejections, and resubmitting with complete documentation for timely reprocessing. Committed to providing excellent provider support by resolving issues efficiently during the initial call. Recognized multiple times as a top performer for consistently exceeding performance metrics and delivering high-quality results. Even in a work-from-home setup, I take pride in maintaining productivity, accuracy, and exceptional service — not just meeting goals, but exceeding them.
