I am an experienced healthcare professional with over 5 years in U.S. healthcare, specializing in medical billing, collections, and Accounts Receivable (AR) management. I have strong expertise in claims submission, denial investigation, and follow-up to ensure accurate and timely reimbursement.
In addition, I bring experience in customer service, patient intake, inbound support, inbound sales, and basic technical assistance. I am skilled in explaining EOBs, handling patient inquiries, scheduling, and identifying opportunities to recommend appropriate services while improving patient experience.
With strong communication, problem-solving skills, and attention to detail, I deliver reliable, efficient, and HIPAA-compliant support while helping optimize revenue cycle performance.