Hi there! I'm Clarene,
A passionate and customer-focused professional with nine years of experience in Hotel, Car and Short-term rental reservations, Executive Assistance, Airbnb Management, and Customer Service through email, chat and phone support —your all-around Virtual Assistant!
Here are the reasons why you should hire :
* Customer Service and Guest Communication
- Excellent written and verbal communication skills.
- Experienced customer service role in the hospitality and rental industry.
- Proven ability to deliver exceptional customer experiences.
* Airbnb Management and Guest Support
- Friendly and prompt guest communication
- Managing vacation rental properties- ?Assisting guests during their stay
- Coordinating with housekeeping & maintenance teams
- Manage operations efficiently.
*Executive Assistance
- Email & inbox management
- Calendar Management
- Data Entry Assistant
- Team leadership & support
Platforms and tools that I use
- Google Suite
- Microsoft Office
- Airbnb, Expedia, Hotel Planner, -----------, -----------
I look forward to working with you!
