I am a dedicated and results-oriented professional with a strong academic background and practical experience in public administration and customer service. Holding a Bachelor of Arts in International Studies, majoring in Asian Studies, and a Master's in Public Administration with a focus on Public Safety Administration, I have a combined deep understanding of international affairs with a commitment to public service.
With 3 years of experience in customer service as a Clerk II at the Overseas Workers Welfare Administration, I have developed key skills in communication, problem-solving, and client relations. This role honed my ability to manage diverse challenges while ensuring customer satisfaction.
Additionally, I have served as a Planning Assistant at the Office of Civil Defense, where for 3 years, I contributed to planning and training efforts that supported public safety initiatives. This role involved critical coordination, research, and strategy development to enhance the agency's readiness and response capabilities.
Combining education with hands-on experience, I am committed to making meaningful contributions to public safety and service improvement.
