Certified Project Management Professional (PMP)® with over 10 years of experience managing complex projects and programs in the BPO, shared services, and financial industries across APAC, EMEA, and the US. Skilled in delivering projects on time, within budget, and to quality standards, consistently meeting SLA targets and driving operational efficiency. Experienced in leading global, cross-functional teams and collaborating with business and IT to streamline processes and integrate people, process, and technology for successful project outcomes. Known for strong leadership, attention to detail, and a results-driven approach that ensures business growth and customer satisfaction.
