I am a skilled Healthcare Customer Support Representative with experience assisting patients and healthcare providers with insurance verification, claims inquiries, benefits explanation, and other healthcare-related concerns. I am proficient in using CRM systems to manage cases, document interactions, and ensure accurate and timely follow-ups.
I am knowledgeable in handling sensitive patient information in compliance with Health Insurance Portability and Accountability Act standards and committed to maintaining confidentiality. With a strong background in medical billing support, claims handling, and administrative tasks, I deliver organized, detail-oriented, and professional customer service that helps businesses and clients run smoothly.
