Running a business takes time, and managing everything alone can be overwhelming. I’m here to take care of the day-to-day support tasks so you can focus on what matters most growing your business.
Experience in Amazon customer service, handling live chat, including dual chat, and inbound calls. Assisted customers with a wide range of concerns, including orders, returns, refunds, replacements, cancellations, subscriptions, and payment issues. Communicated with sellers, submitted support tickets, and assisted with filing claims. This experience strengthened communication, multitasking, and problem-solving skills while working in a fast-paced environment.
In addition to customer service, experience includes handling administrative tasks such as email management, calendar management, lead generation, content calendar management, data entry, and online research. Eager to learn more about the company's processes and workflows while continuing to develop administrative and customer support skills. Excited to contribute to the team, learn new processes, and bring a strong work ethic, adaptability, and willingness to learn.
Takes ownership of assigned work, communicates clearly, pays close attention to detail, and adapts quickly to new responsibilities. Able to provide practical and dependable support with customer service, administrative tasks, and daily operations while helping keep workflows organized and efficient.
Verified
