I am a customer support and service delivery professional with over 10 years of experience helping companies improve customer satisfaction, key account management, and process efficiency.
Expertise in: Customer Support, Service Delivery, Account Management, Work Order Management, and Escalation Handling
Tech Skills: Microsoft Office, SAP ECC, CRM Tools (Siebel CRM, Microsoft Dynamics 365)
Remote-Ready: Experienced in working with global teams using Zoom, and Microsoft Teams
I’m looking for remote customer support or service delivery roles where I can leverage my skills to improve customer experiences and business processes.
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