I am a reliable and detail-oriented Customer Support Virtual Assistant with hands-on experience handling voice, chat, and email support using Zendesk and CRM tools.
I have supported customers in fast-paced environments, resolving concerns related to accounts, orders, refunds, and general inquiries while maintaining professionalism and empathy. I am experienced in managing support tickets, documenting customer interactions, and following standard operating procedures to ensure timely and accurate resolutions.
What I Offer:
- Administrative Support (Email & Calendar Management)
- Social Media Assistance (Scheduling & Engagement)
- Data Entry & Organization
- Customer Service & Inbox Management
- Research & Content Assistance
With strong attention to detail, excellent communication skills, and a proactive mindset, I ensure tasks are completed accurately and on time. Whether you need help managing emails, organizing schedules, or maintaining a social media presence, I support your business success! Let’s work together to make your workflow smoother and stress-free!
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