Hi! I’m Nicole from Pampanga, a Medical Virtual Assistant who loves keeping patients happy and providers organized.
I’ve managed high patient volumes, handled EMR/EHR documentation, scheduled appointments, and supported smooth administrative workflows — all while maintaining HIPAA compliance. I thrive on making virtual and office tasks effortless for healthcare teams and helping patients have a positive experience.
What I Can Do:
• Patient communication: calls, emails, messages, reminders
• Appointment scheduling & calendar management
• EMR/EHR documentation and medical records management
• Insurance verification and billing support
• Data entry and maintaining accurate patient notes/reports
• Clinical support: intake forms, prescription refill assistance
• Supporting telehealth workflows and HIPAA compliance
Tools I Use:
•EMR/EHR: Practice Fusion, Tebra, Vozo, OpenEMR, HIS
•Scheduling & Calendar: Google Calendar
•Communication: Email, Phone, Messaging Platforms
•Data Management: Record organization, reports, data entry
Focused on accuracy, organization, and seamless support for healthcare teams.
