A dedicated and results-driven professional with extensive experience
in customer service within logistics and collections. Skilled in managing
logistics accounts, handling shipment inquiries, and coordinating
efficient delivery processes to ensure customer satisfaction. Experienced
in managing collections, negotiating payment terms, and resolving
outstanding balances while maintaining positive relationships with
clients. Strong communicator with a proven ability to resolve complex
issues, streamline operations, and meet or exceed performance targets.
Focused on enhancing operational efficiency and driving client
satisfaction through a customer-first approach.
