I have more than 5 years of work experience in various roles such as:
Client Relation Management
Account Management
Onboarding of new clients
Customer Support
Customer Service
Underwriting
AfterSales Support
Budget Management
I worked for different types of industries such as:
Manufacturing Company
HMO (Health Maintenance Organization)
What’s in it for you to work with me?
The goal of your company and the KPIs will be achieved.
You will have organized processes, files, emails, and calendar.
Clients that I will handle will receive their deliverables within the SLA.
Soft and Technical Skills:
Time Management Operations
People Management
Budget Management
Account Management
Customer Relationship Management
Customer Service Management
Project Management
Reliable and Results-driven
Responsive and Decision-maker
Detail-oriented and fast-learner
Resourceful
Good communicator and a collaborator
Versatile and Agile
Tools that I am familiar with:
Google Workspace (Docs, Worksheet, Slides, Mail, Chat, Meets, Forms)
Microsoft Workspace (Teams, Docs, Powerpoint, Excel)
Zoom
Meta Business Suite, Instagram, TikTok
Salesforce Viber, WhatsApp
