Customer Service Professional with over 5 years of experience providing phone, email, and chat support across retail, travel, and Content Moderation. Experienced in handling customer inquiries, resolving escalations, managing cases, and ensuring policy compliance while maintaining high customer satisfaction. Served as a Subject Matter Expert (SME) and Team Leader Intern, coaching teammates, conducting knowledge-sharing sessions, and supporting daily operations. Adaptable, detail-oriented, and a fast learner seeking remote opportunities in Customer Service, Virtual Assistance, Administrative Support, Content Moderation, or Operations.
Verified
