I'm an experienced Logistics Specialist with a strong background in cargo claims management, team leadership, and process improvement. I lead and motivate teams, set performance goals, and work closely with different departments to ensure smooth logistics operations. Skilled in analyzing trends, resolving complex claims, and improving processes to reduce losses and boost efficiency.
Additionally, I have experience in customer support and sales, guiding customers through software renewals, handling inquiries, and promoting tailored solutions. Strong communication skills, a customer-focused approach, and a proven ability to meet sales targets and build relationships with international clients.