Detail-oriented and reliable Virtual Assistant with 4+ years of experience in the healthcare and real estate industries. In healthcare, I supported a Canadian ophthalmology clinic with appointment scheduling, EHR management, patient communication, and prescription coordination. In real estate, I served as a Lead Manager VA for a U.S. company, handling outbound calls, lead qualification, follow-ups, and CRM updates. I bring strong communication skills, professionalism, and a client-focused approach to every task.