HIRE ME!
EXPERIENCED HEALTHCARE ADMIN HERE :)
I’m a results-driven Virtual Assistant with 8+ years of experience in customer service and 4 years specializing in healthcare administration. I help busy professionals and healthcare providers streamline operations, improve patient experience, and ensure accurate, efficient backend support.
I have hands-on experience in insurance verification, patient coordination, appointment scheduling, and medical documentation. I’ve worked directly with clinics, hospitals, and providers to verify medical information for insurance and disability claims—ensuring accuracy, compliance, and fast turnaround times.
Beyond operations, I bring leadership experience as a Subject Matter Expert (SME), where I handled team allocation, reporting, process improvements, and team support. This means I don’t just complete tasks—I help optimize workflows and keep things running smoothly.
I’m known for being reliable, detail-oriented, and easy to work with. I communicate clearly, meet deadlines consistently, and can work independently with minimal supervision.
What I Can Do for You:
Customer Support (Phone, Email, Chat)
Insurance Verification & Eligibility Checks
Patient Scheduling & Coordination
Medical Records Review & Documentation
CPT & ICD Coding Support
Inbox & Calendar Management
Data Entry & Reporting (Excel, Google Sheets)
Escalation Handling & Problem Resolution
Process Improvement & Workflow Optimization
Admin & Virtual Assistance Tasks
Tools & Platforms:
EHR Systems: Revolution, TherapyNotes, DrChrono
eCommerce Tools: Gorgias, Bask
Microsoft Office (Excel, Word, PowerPoint)
Google Workspace
AI Tools (ChatGPT for efficiency & productivity)
