I have nearly three years of face-to-face experience as a travel agent, where I not only assisted clients with their travel needs but also handled administrative tasks to ensure the smooth operation of our branch office. Additionally, I have worked as a CSR in the BPO industry, managing two international accounts—one for an online travel agency and another for a food delivery service (in a work-from-home setup). My background has equipped me with strong customer service, problem-solving, and organizational skills, making me adaptable in dynamic work environments.