I am a dedicated and highly adaptable customer service professional with 10 years of combined experience spanning retail support, technical troubleshooting, and high-level compliance operations. I am dynamic worker who thrives in fast-paced environments, known for translating complex information into clear, actionable solutions while consistently driving customer satisfaction and positive experiences.
My Core Skills & Expertise. are:
-Omnichannel support: Deliver exceptional services accross multiple channels, including Phone, Email, and Chat.
-Technical & Retail Support: Skilled in specialized areas such as Tech Support and Retail Support, allowing me to adapt to diverse customer needos.
-Compliance & Onboarding: Proven experience in high-stakes environments handling Registration & Compliance Operations, In-Person Verification and Seller Onboarding.
-Quality Assurance: Strong attention to detail, backed by experience as a a Quality Auditor to ensure service excellence.
-Key Soft Skills: Possess excellent verbal and written communication, strong interpersonal skills, goal orientation, and a collaborative team-player mindset.
