I am a highly skilled Customer Support Representative with extensive experience as a Quality Analyst and Virtual Assistant. I am proficient in using various customer service platforms like Gorgias, Zendesk, and Shopify, as well as productivity tools such as Google Workspace. My background in quality assurance has honed my attention to detail and ability to provide consistent, high-quality support. Known for my strong communication skills and problem-solving abilities, I strive to create positive customer experiences while maintaining efficiency and professionalism. I am dedicated to contributing as a reliable and resourceful tea-----------mber, ensuring customer satisfaction and operational excellence.