I help businesses streamline operations, optimise workflows, and provide technical support to ensure smooth, efficient day-to-day operations.
With several years of hands-on experience across a wide range of SaaS applications for marketing, operations, sales, and customer delivery, I can assist with system configuration, improving integrations, and preparing workflows for automation. I enjoy mapping out processes end-to-end and ensuring everything is structured in a way that supports smooth automation and reliable day-to-day operations. I’m also comfortable in leveraging AI as part of these workflows to reduce manual effort, improve accuracy, and enhance overall operational efficiency.
My experience also includes website maintenance and digital support for WordPress and similar CMS platforms, as well as email management and tenant configuration for M365 and Google Workspace. I can troubleshoot technical issues, support non-technical users / clients, and act as a central point of contact for operational and digital needs, translating technical requirements into practical, effective solutions.
I’m proactive, detail-oriented, and improvement-focused, with a strong interest in building efficient, well-structured systems that help businesses run smoothly.
