I’m a reliable and adaptable IT professional with experience in database support, prior authorization, and customer service. I’ve worked in healthcare and tech environments, handling sensitive data while following GDPR and HIPAA guidelines. My background includes tasks such as system support, data management, and virtual assistant roles. I’m skilled in tools like SQL, Excel, PowerShell, and -----------, and I always aim to provide accurate and timely support. I’m also continuing to learn about cybersecurity and cloud platforms to strengthen my knowledge and performance.