A highly motivated and results-oriented professional with a proven track record of success in customer service and technical support roles at leading organizations such as Meta (Facebook) and Bell Canada. Possessing strong communication, problem-solving, and interpersonal skills, I am adept at building and maintaining strong customer relationships while effectively addressing their needs and concerns. Recently, I have expanded my expertise into the field of website design and SEO, assisting small and medium-sized businesses in enhancing their online presence and achieving their digital marketing goals.