I am an experienced Virtual Assistant with a background in managing international sales and order processing for a Japan-based business specializing in Pokémon cards. My responsibilities included providing accurate quotations based on customer orders, calculating product costs, shipping fees, and total purchase amounts. Once payments were confirmed, I would forward the order details to the business owner for fulfillment and delivery. I also ensured smooth communication with customers, addressing their inquiries and providing timely order updates. With a strong attention to detail and organizational skills, I contributed to the efficiency of the sales and delivery process, delivering excellent customer service throughout.
