Experienced healthcare support professional and HIPAA trained/certified with a strong medical administrative background and over 5 years of combined experience in clinical and customer service roles. Currently excelling as an Intake Specialist, Medical Insurance Verifier, Authorization specialist and Appointment Scheduler for a year, where I manage patient intake, verify medical insurance benefits, obtain authorizations, and coordinate appointment scheduling with efficiency and accuracy. My role is key to ensuring smooth operations and excellent patient care from first contact.
My foundation in healthcare operations is backed by my combined experience for almost 5 years in Billing/ Customer support and Technical Support, where I handled medical inquiries from patients and Dr's office, insurance authorizations and technical troubleshooting with professionalism and empathy. I bring a unique blend of medical knowledge, administrative precision, and strong communication skills to every interaction.
Driven by a commitment to patient-centered service and operational excellence, I thrive in fast-paced medical environments and contribute meaningfully to both clinical and back-office teams.
