Hi! I’m Leo, a detail-oriented Virtual Assistant with experience in executive assistance, property management support, customer service, scheduling, inbox management, and daily operations support.
I have worked with clients and businesses that need help staying organized, communicating with customers, coordinating schedules, managing property-related tasks, and keeping administrative processes running smoothly. I also have experience supporting a cleaning company as an Executive Assistant and Dispatcher, where I helped with client communication, scheduling, cleaner coordination, rescheduling, job notes, and follow-ups.
My background includes customer service, software support, property management assistance, and operations support. I am comfortable handling emails, calendars, client inquiries, CRM updates, appointment setting, vendor coordination, SOP creation, and general admin tasks.
I am reliable, organized, easy to train, and focused on helping business owners save time and keep their operations moving -----------tail-oriented and reliable Data Entry and Customer Service Representative with over a year of experience in fast-paced office and customer support environments. Proven ability to handle high volumes of accurate data input while maintaining confidentiality and efficiency. Skilled in resolving customer inquiries, managing CRM systems, and providing top-tier service with empathy and professionalism. Strong communication, multitasking, and problem-solving skills with a commitment to delivering excellent service and data integrity.
Key Skills:
Data Entry & Management (Excel, CRM, ERP systems)
Customer Service & Support (Phone, Email, Chat)
Typing Speed: [e.g., 60+ WPM] with High Accuracy
Order Processing & Invoicing
Conflict Resolution & Complaint Handling
Time Management & Attention to Detail
