Your patients deserve exceptional care. Your team deserves exceptional support. That's where I come in.
My name is Richelle, #YourVAestheticAlly. I help healthcare professionals save valuable time by providing reliable administrative support, allowing them to focus on delivering outstanding patient care.
I can assist with:
• Insurance Verification & Benefits Eligibility
• Prior Authorization & Status Tracking
• Electronic Medical Records (EMR)
• Patient Scheduling & Appointment Coordination
• Medical Documentation Review
• Referral Coordination
• HIPAA-Compliant Administrative Support
I'm a Registered Nurse with over 10 years of healthcare experience, having worked closely with physicians, clinics, hospitals, and healthcare professionals in the pharmaceutical industry. I also worked as an Annual Check-Up Specialist with Maxicare, coordinating patient eligibility, scheduling, documentation, and provider communication.
I currently work remotely, part-time, as a Chat Sales & Customer Support Specialist, where I manage customer inquiries, resolve concerns, build client relationships, and support day-to-day business operations. This role strengthened my communication, organization, multitasking, and problem-solving skills in a fast-paced virtual environment.
To prepare for a Medical Virtual Assistant role, I completed extensive self-directed, simulation-based training focused on real-world outpatient clinic workflows.
I'm detail-oriented, compassionate, organized, and committed to helping healthcare teams operate more efficiently while ensuring every patient receives a positive experience.
If you're looking for a dependable Medical Virtual Assistant who learns quickly and genuinely enjoys supporting both patients and providers, I'd love the opportunity to work with your team.
Verified
