Biller, coder, and a versatile virtual assistant with over two years of extensive work experience in both healthcare and insurances with focus on full cycle RCM. I have worked for and coordinated care with auto and personal injury law firms, insurance
companies, QMEs, and startup practices. I take pride in my accuracy, resourcefulness, and attention to detail in streamlining workflows for medical practice outcomes. I enjoy helping clients get paid accurately and on time while keeping everything organized behind the scenes.
Employment History
Virtual Assistant at eData Services US, LLC - June 2024
• Coordinated scheduling of PTP, STP, QME, AME, and specialist
appointments for patients.
• Managed incoming referrals by coordinating calls and emails from
law firms.
• Assisted patients by providing appointment notifications,
responding to inquiries, and coordinating prescription orders,
TOC, and imaging orders.
• Verified patient insurance eligibility and benefits for treatment
coverage.
• Collected medical histories, entered patient intake information,
and distributed reports to appropriate parties.
Medical Coder & Biller at eData Services US, LLC - November 2024
• Assigned CPT, ICD-10, and HCPCS codes for patient procedures
and diagnoses.
• Processed and submitted insurance claims for timely
reimbursement in compliance with global periods.
• Reviewed patient records and translated medical diagnoses and
procedures into standardized codes.
• Managed EOBs and communicated with insurance companies to
address claim denials leading to submission of SBRs, IBRs, or
service write-offs.
• Tracked and managed accounts receivables to ensure timely
collection of outstanding balances.
Medical Billing Specialist at Marrick Medical Finance, LLC - March 2025
• Captured codes and charges from HCFA, plan notes, CMS-1500
forms, institutional claims, interpreter invoices, and Lyft
transactions for payment posting.
• Managed patient records, treatment liens, prescriptions orders,
and referrals for case coordinators.
• Communicated with providers to follow-up on accounts payables
by verifying missing charges and requesting invoices for
settlement of outstanding balances.
• Finalized patient account statements and closed-out treatment
authorizations for providers.
Healthcare Insurance Representative at Everise, Taguig - August 2021- April 2022
• Handled incoming calls from plan members assisting with
premium payments, claim submission and appeals, updating PCP
and pharmacy preferences.
• Answered questions regarding claim status, pre-authorizations,
plan premiums, deductibles, copays, co-insurance, patient
eligibility verification and coordination of benefits.
• Assisted in locating in-network providers & pharmacies, and
identifying billing discrepancies for refund.
• Communicated with Health Insurance Marketplace to assist
potential clients in purchasing health insurance, and in answering
plan inquiries.
Internships
Laboratory Assistant, Unilab, Inc., Mandaluyong City
June 2023 — July 2023
• Assisted in the batch preparation, labeling, and organization of
chemical solutions and pharmaceutical samples.
• Operated laboratory equipment and apparatus following
standard operating procedures.
• Oversaw the maintenance of cell samples using established cell
culture protocols.
• Conducted clinical trials and susceptibility testing using various
cell culture assays with quality control.
• Recorded and analyzed experimental data, including assay results
and culture responses.
Clinic Assistant, HealthFirst Clinic, Mandaluyong City
November 2019 — December 2019
• Greeted and registered patients, updating demographics and
records in the EHR system.
• Assisted providers with procedures and exam room preparation,
took vital signs, provided patient instructions on treatment,
medications, and aftercare.
• Collected samples, performed blood work, conducted laboratory
tests and carried out chemical analyses.
