Analytical, detailed-oriented professional with 4 years of experience in providing industry-leading Customer Service. Solved more than 50 to 60 cases per day resulting in a 99% of customer satisfaction rate. Exceptionally organized and focused, demonstrating an outstanding aptitude to manage and balance a variety of Customer transactions in a fast-paced environment. Knowledge with Technical and product related concerns, Retention, Sales, Digital Marketing, Social Media Management and Gaming Industry.
