I have a total of 6 years experience working as a Virtual Assistant. My work experience is in real estate and property management specifically with Airbnb and other Vacation Rental Properties. Most of the time I focus on replying guest inquiries, taking calls, updating scheduled cleans to our housekeeping team, reporting maintenance issues, making end of day report, cold calling and appointment setting. I also cater to email support, replying to customer's concerns and providing the best resolution for them in a timely and efficient manner. I handle day to day administrative tasks as well. I go above and beyond to make sure that everything is done in a timely manner.
I highly possess the skills of being goal-oriented, efficient and professional in my line of work. I can also work with minimal supervision, be very flexible in any given task and can think on my feet. I pride myself for being excellent in my line of work. I want a long term job where I can be of benefit to the client and grow professionally as an individual. .
I have also worked in the BPO industry for almost 2 years with a background in Customer Service, specifically banking, telecommunications and e-commerce. My job description at that time mainly focuses on email management, phone support, assisting online orders, billing inquiries and validating pending transactions from customers.
I will be available for an interview as soon as notified. I look forward to work with you soon. Thank you!
