I am a results-driven professional with 4+ years of experience in customer support, marketing, e-commerce, and administrative operations. Based in Cebu, Philippines, I am seeking a long-term remote opportunity where I can contribute my diverse skill set to help businesses grow and operate efficiently.
I have hands-on experience handling customer inquiries, complaints, refunds, and escalations via chat and email, always focusing on delivering solutions that keep customers satisfied and coming back. I am also experienced in managing Shopify stores including order tracking, product listings, backend troubleshooting, and coordinating with supplier fulfillment teams to ensure timely deliveries.
