I am an administrative professional with a strong background in insurance and benefits management, and over six years of experience supporting both clients and internal teams across various industries. My expertise lies in self-funding insurance, third-party administration, and ensuring operational efficiency through strong organizational skills. I am highly proficient in Microsoft Office applications and have a solid understanding of navigating different PC systems to streamline workflows.
In my current role as an Administrative Specialist at Patra Corporation, I handle various tasks including data entry, processing, and auditing sensitive information such as employee records, financial data, and company strategies. I am dedicated to maintaining confidentiality and integrity while supporting decision-making processes through detailed reports and analysis. Additionally, I have a proven track record of excellent communication skills, both written and oral, which have enabled me to provide high-quality service to clients and collaborate effectively with cross-functional
teams.At Optum Global Solutions (United Health Group), I served as an Associate Employer Installation Specialist, where I acted as a resource for tea
-----------mbers, handled escalated issues, and ensured compliance and exceptional service for clients. I also had the opportunity to lead the development of staffing and training programs, and I took on managerial duties in my supervisor’s absence. In my earlier role at UMR Provider Services, I supported provider inquiries, tracked claims, and ensured compliance with corporate performance standards. I am confident that my experience in administrative support, combined with my skills in data analysis, customer service, and process management, would make me a valuable addition to your team.
